Legal Centre

Last Revised and Effective Date: 5 September 2026

Everything governing your use of Lounge & Mingle, in one place. We have tried to write these in plain English rather than legalese — if anything is unclear, email support@loungeandmingle.com and we will explain it.

Privacy PolicyWhat we collect, why, who we share it with, and the rights you have over it.Terms of ServiceThe agreement between you and Lounge and Mingle Ltd, including membership and events.Cookie PolicyThe seven first-party cookies, consent choices and limited browser storage used by the service.Refunds & CancellationYour 14-day cancellation right and how to cancel a membership subscription.Community GuidelinesHow we expect members to behave, and what happens when they do not.Acceptable Use PolicyWhat is not permitted on the platform, including prohibited conduct, content and commercial activity.Safety TipsPractical advice for talking to people online and meeting them in person.Memberships & EventsMembership pricing and renewals, event listings and host responsibilities.Data RetentionHow long each category of record is kept, and the safeguards that apply to erasure and retention.Age & Child SafetyOur 27+ eligibility rule and how we respond if a child attempts to use the service.Law Enforcement GuidelinesHow law enforcement can request member data, the legal process required, and what we can and cannot produce.US State Privacy NoticeSupplemental US privacy rights and disclosures.US Terms AddendumSupplemental US service terms.

Things worth knowing

We do not sell your personal data, and we never share it for advertising.
We currently run no analytics or advertising trackers. Optional Personalisation storage remains off unless you allow it, and any new non-essential storage must do the same.
Some profile information is legally sensitive— including ethnicity, religion, genotype and blood group. All of it is optional, and accepting these Terms is never treated as consent to collect it.
Nearby discovery is off unless you turn it on, and your position is deliberately blurred even then.
You must be 27 or over to hold an account.

Getting in touch

Privacy and data rights — privacy@loungeandmingle.com
Support and billing — support@loungeandmingle.com
Safety and abuse — safety@loungeandmingle.com
Legal notices — legal@loungeandmingle.com

If you are unhappy with how we have handled your personal data, please tell us first. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.

Lounge and Mingle Ltd, 5 Brayford Square, London, England, E1 0SG. Registered in England and Wales, company number 15163115.

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