Legal Centre

Pre-publication draft technically reviewed: 14 August 2026

Everything governing your use of Lounge & Mingle, in one place. We have tried to write these in plain English rather than legalese — if anything is unclear, email support@loungeandmingle.com and we will explain it.

Privacy PolicyWhat we collect, why, who we share it with, and the rights you have over it.Terms of ServiceThe agreement between you and Lounge and Mingle Ltd, including membership and events.Cookie PolicyThe seven first-party cookies, consent choices and limited browser storage used by the service.Refunds & CancellationYour 14-day cancellation right, subscription cancellation, and event ticket refunds.Community GuidelinesHow we expect members to behave, and what happens when they do not.Acceptable Use PolicyWhat is not permitted on the platform, including prohibited conduct, content and commercial activity.Safety TipsPractical advice for talking to people online and meeting them in person.Memberships & EventsMembership pricing, renewals, event bookings, host responsibilities and platform fees.Data RetentionHow long different records are kept and the operational safeguards still required before launch.Age & Child SafetyOur 27+ eligibility rule and how we respond if a child attempts to use the service.Law Enforcement GuidelinesHow law enforcement can request member data, the legal process required, and what we can and cannot produce.US State Privacy NoticeSupplemental US privacy rights and disclosures.US Terms AddendumSupplemental US service terms.

Things worth knowing

We do not sell your personal data, and we never share it for advertising.
We currently run no analytics or advertising trackers. Optional Personalisation storage remains off unless you allow it, and any new non-essential storage must do the same.
Sensitive profile data needs stronger controls before launch. Separate explicit consent, withdrawal and consent records are launch requirements; accepting the Terms is not consent.
Nearby discovery is off unless you turn it on, and your position is deliberately blurred even then.
You must be 27 or over to hold an account.

Getting in touch

Privacy and data rights — privacy@loungeandmingle.com
Support and billing — support@loungeandmingle.com
Safety and abuse — safety@loungeandmingle.com
Legal notices — legal@loungeandmingle.com

If you are unhappy with how we have handled your personal data, please tell us first. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.

Lounge and Mingle Ltd, 5 Brayford Square, London, England, E1 0SG. Registered in England and Wales, company number 15163115.

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